WINCare Annual Maintenance
Maximize Network Uptime with RADWIN's WINCare Annual Maintenance
RADWIN WINCare Annual Maintenance is a comprehensive, year-round service designed to safeguard your wireless network’s performance and reliability.
By partnering with RADWIN, you eliminate uncertainty around software bugs, hardware failures, and support availability ensuring your critical links stay up and running when it matters most.
Our packages deliver software and hardware warranty coverage, expert TAC support, streamlined RMA and case management, plus optional professional services tailored to your needs. The result: maximized uptime, accelerated issue resolution, and continuous network optimization, all under a predictable annual subscription.
Annual Maintenance Packages
WINCare Standard
All Basic benefits plus 12-month hardware warranty for full device protection. High-priority response time for swift resolution of critical issues. Ideal for comprehensive software and hardware support with elevated service levels.
WINCare Advanced
Full Standard benefits plus advanced hardware replacement for minimal downtime, 24×7 help desk access, and around-the-clock response availability. Includes annual Network Audit, Online Certification Training & Periodic Product Updates.
Why Choose WINCare Annual Maintenance
Maximizing Technology Utilization
Gain full access to tailored maintenance services designed to optimize your RADWIN network for peak performance.
Ensuring End Customer Satisfaction
Deliver exceptional support via our 8×5 and 24×7 help desk, prioritized responses, and expert assistance to keep your customers happy.
Boosting Business Results
Leverage annual maintenance to reduce operational costs, maximize ROI, and accelerate your business expansion.
Enhancing Infrastructure Availability
Continuous uptime with robust L2/L3 technical support, rapid response times & comprehensive case management for proactive issue prevention.
Securing Service Growth
Protect and grow customer services with proactive software updates and online training to maintain expertise & align with evolving network needs.
Proactive Risk Mitigation
Minimize operational and financial uncertainties with year-round warranty coverage & prioritized response to prevent unexpected downtime & costs.